Startbet
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A federally SPA/MF-licensed Brazilian sportsbook and casino with a 'Good' Reclame Aqui reputation, though some withdrawal complaints are documented
Official site offlineWe have disabled the links to this operator
The official site we had on file for this brand, www.startbet.bet.br, no longer exists in the domain name system - two independent public resolvers return NXDOMAIN as of 2026-08-05. We have turned off every outbound link on this page rather than send you to a dead address. That the domain is gone does not by itself prove the operator has closed: brands do move domains, and until we have verified where (if anywhere) this one went, treat everything below as a record of what we last checked rather than as current information.
Pros
- Genuine federal SPA/MF licence (authorization 527, licence 0090/2024) with R$30 million licence fee paid
- R$5 million guarantee deposit in Direct Treasury bonds, as required of all regulated operators
- 7.5/10 'Good' Reclame Aqui rating with 100% complaint response rate and 74%+ resolution rate
Cons
- Documented complaints about withdrawal issues, balance retention, and account blocking
- No welcome/deposit bonus available (legally banned in Brazil since 1 Jan 2025)
Our verdict
Startbet is operated by LBBR Apostas de Quota Fixa Limitada (CNPJ 56.441.713/0001-45), federally licensed in Brazil by the Secretariat of Prizes and Betting (SPA/MF) under authorization no. 527 and licence 0090/2024, published in the Official Gazette on 14 March 2025. The operator paid R$30 million for its licence and deposited the required R$5 million guarantee in Direct Treasury bonds, per Brazil's federal regulatory requirements. Reclame Aqui, Brazil's most important complaint-resolution platform, shows Startbet with a 7.5/10 'Good' rating, occupying one of the better positions among ranked betting platforms; the operator responds to 100% of complaints and resolves more than 74% of the issues raised. That said, we want to report documented complaints directly: some users describe withdrawal issues, balance retention, and account blocking, though Startbet maintains it operates legally and in compliance with Brazilian regulations. No welcome or deposit bonus is available for Brazilian users, since Law 14.790/2023 Article 29 and SPA/MF rules ban these promotions for every licensed operator since 1 January 2025 - only loyalty rewards and free bets for existing customers are permitted. Given the genuine federal licensing, solid Reclame Aqui reputation, and high response rate, balanced against documented withdrawal-related complaints, we consider Startbet a reasonably solid choice among Brazil's newly regulated operators.
How we rated it
Trust & licensing (27%)8
A genuine federal SPA/MF licence (authorization 527, licence 0090/2024), a R$30 million licence fee paid, and a R$5 million guarantee deposit in Direct Treasury bonds required of all regulated operators.
Sportsbook & Casino (36%)7
A combined sportsbook and casino product occupying one of the better positions among Brazilian betting platforms on Reclame Aqui's ranking.
Customer support (18%)6.5
Responds to 100% of Reclame Aqui complaints and resolves over 74%, earning a 7.5/10 'Good' rating, though documented complaints describe withdrawal/balance-retention issues and account blocking.
Bonuses & value (18%)3
No welcome/deposit bonus is legally available - Brazil's Law 14.790/2023 Art. 29 plus SPA/MF rules ban these for every licensed operator since 1 Jan 2025; only loyalty rewards/free bets for existing customers are permitted.
Welcome bonus
Quick facts
| Operator | LBBR Apostas de Quota Fixa Limitada (CNPJ 56.441.713/0001-45) |
| Licence | SPA/MF authorization no. 527, licence 0090/2024 (published 14 March 2025) |
| Licence cost | R$30 million paid, plus R$5 million guarantee deposit in Direct Treasury bonds |
| Reclame Aqui | 7.5/10 (Good); 100% response rate; 74%+ resolution rate |
| Documented complaints | Withdrawal/balance-retention issues, account blocking |
| Brazil bonus law | Welcome/deposit bonuses banned since 1 Jan 2025 (Law 14.790/2023 Art. 29 + SPA/MF) |
Where Startbet is licensed
Startbet appears on the official register in 1 country — 1 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.
South America (1)
About Startbet
Startbet (LBBR Apostas de Quota Fixa Limitada, federal SPA/MF licence 0090/2024) has a 7.5/10 'Good' Reclame Aqui reputation with a 100% complaint response rate, though documented complaints describe withdrawal/balance-retention issues and account blocking.
FAQ
Is Startbet licensed in Brazil?
Yes - it holds a genuine federal SPA/MF licence (authorization 527, licence 0090/2024, published 14 March 2025), operated by LBBR Apostas de Quota Fixa Limitada.
Is Startbet safe?
It holds a genuine federal licence and a 7.5/10 'Good' Reclame Aqui rating with a 100% complaint response rate, though documented complaints describe withdrawal and account-blocking issues.
Does Startbet pay out withdrawals reliably?
Genuinely mixed - the operator is federally regulated with a R$5 million guarantee deposit, but documented Reclame Aqui complaints describe withdrawal delays and balance retention for some users.
Who operates Startbet?
LBBR Apostas de Quota Fixa Limitada (CNPJ 56.441.713/0001-45).
Does Startbet have a welcome bonus?
No - Brazil has banned welcome and deposit bonuses for all licensed operators since 1 January 2025 (Law 14.790/2023 Art. 29 + SPA/MF rules); only loyalty rewards/free bets for existing customers are allowed.
