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A genuinely Belgian-licensed casino (TK SA, est. 2021) with a very high safety rating but limited support hours
Visit Madison →Pros
- Genuine Belgian Gaming Commission licence (B+3320) — independently confirmed
- Very high 9.1/10 Safety Index, zero direct complaints
- High withdrawal limits (EUR100,000/month)
- Established operator with a legacy physical arcade-hall chain in Liège
- Fast withdrawals and game variety praised by players; daily tournaments
Cons
- No 24/7 live chat support; limited to English, French, and Dutch
- Email support rated 'Bad' with a 1.5-hour average response time
- One unfair T&C clause: forfeited winnings for an inappropriate nickname choice
- 4 complaints about related casinos contributed 5 black points to the group rating
- No sports betting or VIP loyalty program
- Does not accept players from Spain or Germany
- No welcome bonus - banned by Belgian Gaming Commission since 2020-03
Our verdict
Madison, operated by TK SA under a genuine Belgian Gaming Commission licence (B+3320) — independently confirmed, grew out of TK SA's legacy physical arcade-hall chain in the Liège region before launching online on 21 April 2021. Casino.guru gives it a very high 9.1/10 Safety Index with zero direct complaints - though 4 complaints about related casinos under the same group contributed 5 black points to the overall rating - while a second independent source rates it 4.0/5 overall. The casino offers high withdrawal limits (EUR100,000/month) and daily tournaments, and players praise fast withdrawals and game variety. However, real limitations exist: live chat support is not available 24/7 and is limited to English, French, and Dutch, while email support is rated 'Bad' with an average 1.5-hour response time. One T&C clause is flagged as unfair - an inappropriate nickname choice may result in forfeited winnings. The Belgian Gaming Commission has banned welcome/deposit bonuses and free spins for online gambling since March 2020, so no welcome offer applies here.
How we rated it
Trust & licensing (27%)8.5
A genuine Belgian Gaming Commission licence, confirmed by casino.guru, with a very high 9.1/10 Safety Index and zero direct complaints (4 complaints about related casinos contributed 5 black points to the group rating). One unfair T&C clause is flagged (forfeited winnings for an inappropriate nickname).
Casino (36%)7
Backed by land-based casinos, with high withdrawal limits (EUR100,000/month) and a straightforward website design, per casino.guru.
Customer support (18%)4.5
No 24/7 live chat, limited to English/French/Dutch, and email support rated 'Bad' with a 1.5-hour average response time, per casino.guru.
Bonuses & value (18%)1
No welcome bonus - the Belgian Gaming Commission has banned welcome/deposit bonuses and free spins for online gambling since March 2020.
Welcome bonus
Quick facts
| Operator | TK SA |
| Licence | Belgian Gaming Commission, licence B+3320 — independently confirmed |
| Founded | Online since 21 April 2021, grown from a physical arcade-hall chain in Liège |
| Safety Index | 9.1/10 (Very High), zero direct complaints |
| Withdrawal limit | EUR100,000/month |
| Bonus status | No welcome bonus - banned by Belgian Gaming Commission since 2020-03 |
Where Madison is licensed
Madison appears on the official register in 1 country — 0 for sports betting and 1 for casino. We only feature it in markets where it holds a licence to accept you.
Europe (1)
About Madison
Madison (TK SA, genuinely Belgian-licensed under B+3320, online since 21 April 2021, grown from a legacy physical arcade-hall chain in Liège — independently confirmed) is a well-regarded casino with a very high safety rating, though with real support-hour limitations.
FAQ
Is Madison licensed?
Yes - it holds a genuine Belgian Gaming Commission licence, operated by TK SA, per casino.guru.
Is Madison safe?
Yes - casino.guru gives it a very high 9.1/10 Safety Index with zero direct complaints.
Does Madison have a welcome bonus?
No - the Belgian Gaming Commission has banned welcome bonuses, deposit bonuses, and free spins for online gambling since March 2020.
Who owns Madison?
TK SA, per casino.guru.
Does Madison offer 24/7 customer support?
No - live chat is not available 24/7, and email support is rated 'Bad' with a 1.5-hour average response time, per casino.guru.
